1. Introduction. At Seyo, we recognize the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our audit and inspection application (the “App”). By accessing or using the App, you agree to this Policy. If you do not agree, please discontinue use.
2. Information we collect
Personal information: name, email, and phone number when you register, plus login credentials and account settings.
Audit & inspection data: responses, comments, and media (photos, videos) submitted during inspections, along with assigned users, timestamps, and checklists used.
Device & usage information: IP address, device type, operating system, app usage statistics, log files, and error reports.
Location data (if enabled): GPS or IP-based location to verify the audit location when inspections require geotagging.
3. How we use your information
We use your data to provide and improve our services, enable collaboration and audit management, enhance security and prevent fraud, comply with legal and regulatory requirements, personalize your experience, and provide support. We may use aggregated, anonymized data for analytics and product development.
4. Why we collect personal information
We collect personal information to enable authentication, account management, and secure access; to facilitate audits, inspections, and reporting; to support collaboration; to improve our services; and, where applicable, to comply with regulatory requirements.
5. Data sharing & disclosure
We do not sell or rent personal data. We may share information within your organization or team, with trusted service providers (cloud storage, authentication, analytics, support), for legal and compliance purposes, in the event of a business transfer, or as aggregated/anonymized data.
6. Data storage & security
We use industry-standard measures including encryption of stored and transmitted data, access controls, and regular security audits.
7. How we protect your personal information
We protect data from unauthorized access through encryption in transit and at rest, access controls, and regular security audits. We do not sell, rent, or trade personal information.
8. How you can protect your data
Use strong, unique passwords and multi-factor authentication where available, avoid sharing credentials, and review account activity regularly.
9. Data retention
Account data is retained while your account is active; audit and inspection data is stored per regulatory and organizational requirements; deleted accounts result in data removal subject to legal obligations.
10. Your rights & choices
Depending on your location, you may access, correct, or delete your information, opt out of certain processing, or request a portable copy. To exercise these rights, contact hello@seyo.ai.
11. Third-party links & integrations
Our App may integrate with third-party services. We are not responsible for their privacy practices and encourage you to review their policies.
12. Updates to this policy
We may update this Privacy Policy periodically. Changes will be posted with an updated date (last updated 1 September 2025).
13. Seyo AI usage & data protection
Seyo includes AI-powered features for checklist generation, translation, report summaries, and voice capture. We handle AI responsibly: no data sharing with external AI vendors; no storage in public LLMs; only anonymized signals sent when necessary; offline/on-device modules; no logging or caching of inputs after processing; and end-to-end protection online and offline.
14. Contact us
For privacy inquiries: Website www.seyo.ai · Email hello@seyo.ai · Address: DC 41-43, Fourth Floor, Tidel Park, Vilankurichi Road, Civil Aerodrome Post, Coimbatore.